Privacy
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Your Privacy is Our Top Priority
At Ply, we care about your privacy and are committed to protecting it. The Privacy Policy below explains what information we collect about you and why. If you don’t feel like reading the entire thing, here’s an overview of the most important points:
We do not and will not sell your information.
We do not monetize the data you use Ply to handle. To be clear, we only make money if you decide to pay for our services.
We use a number of trusted third parties to help provide our products. See the full list in our privacy policy.
We use cookies to provide, protect, and promote our products.
You can contact us and we will delete your personal information
If you have any questions about this policy, contact us.
We comply with Google’s most strict privacy and security protocols.
When you connect Ply to your Gmail or Drive accounts, for example, your data is used only for the purpose you define in our application, and according to Google’s policies. Ply’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Ply Privacy Policy
We at Real Far Ltd. d/b/a Ply ("Ply", "us", "we", or "our") recognize and respect the importance of maintaining the privacy of our customers. This Privacy Notice describes the types of information we collect from you when you visit our website ("Site") and/or use our browser extension ("Service"). This Privacy Notice also explains how we process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service, available at https://go.ply.io/Terms ("Terms"). "You" means an individual using the Service.
"Personal Data" means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which Personal Data is collected by us in connection with provision of the Service.
If you have specific requests under European law, you can also contact us, by way of our representative in the European Union (EU), PrighterGDPR-Rep by Maetzler Rechtsanwalts GmbH & Co KG. You can contact them via the following link: https://prighter.com/q/12780351484.
If you have specific requests under the laws in the United Kindom (UK), you can also contact us, by way of our representative in the UK, PrighterUK-Rep by Prighter Ltd. You can contact them via the following link: https://prighter.com/q/12780351484.
Our Role
If you are an individual located in the European Union ("EU Individual"), some additional terms and rights may apply to you, as detailed herein. Real Far Ltd. is the data controller in respect of the processing activities outlined in this Privacy Notice. Our registered office is 9 Ahad Ha’am, Tel-Aviv, Israel 6129102 and our company number is 515866747.
When we process information on behalf of our users ("Users") in the context of providing Service to our Users, the applicable User serves as a data controller with respect to Personal Data and we serve as a data processor on its behalf. Through our Service, Users may integrate with their existing systems and make available to us materials that are stored in such systems, including Personal Data. We use such Personal Data solely at the instruction of the applicable User and for the purpose of providing it with our Service. The rest of this Privacy Notice describes Ply's use of Personal Data over which it is a data controller. If you have any questions about what data the User shares with us, please contact the applicable User directly.
1. Personal Data We Collect, Uses and Legal Basis.
Depending on your usage, we collect different types of data and we and any of our third-party subcontractors and service providers use the data we collect for different purposes, as specified below. You have no legal obligation to provide us with Personal Data, but if you refuse to provide certain Personal Data we may not be able to register you and/or provide you with the Service or part thereof.
Registration Data - In order to register an account to use our Service, you will be required to register and provide us with the following Personal Data: your full name and your email address. If you use the Service by logging in through a third-party login/account registration service (such as Google), we also receive Personal Data about you as provided by such third-party service. In addition, we may receive information about you from third-party tools, such as your position, seniority, department, company name, company size, and industry.
How we use this data: (1) to provide you with the Service and to respond to your inquiries and requests and to contact and communicate with you; and (2) to prevent fraud, protect the security of and address any problems with the Service, and to provide you with informational newsletters and promotional materials relating to our Service, including via email. For more information about our direct marketing activities and how you can control your preferences, please see the Direct Marketing section below.
Legal Basis: (1) We process this Personal Data for the purpose of providing the Service to you and/or the Company with which your account is associated, which is considered performance of a contract with you and/or the Company, as applicable, including responding to your inquiries and requests and providing customer support. (2) When we process your Personal Data for the purposes of preventing fraud, protecting the security of and/or addressing problems with the Site and Service and/or for the purpose of providing you with informational newsletters and promotional materials relating to our Service, such processing is based on our legitimate interests.
Payment Data - If you make a purchase, we receive information related to such purchase, such as the last four (4) digits of your credit card number.
How we use this data: To process the payment for your purchase and for the purposes of fraud prevention.
Legal Basis: We process this Personal Data for the purpose of performance of a contract with you when processing payments. Processing for the purposes of fraud prevention is based on our legitimate interest.
Contact Information - When you request information from us, or contact us for any other reason, whether through our Site or the Services, we will collect any data you provide, such as your email address and the content of your inquiry. When you sign up for newsletters or request to join our beta program, we collect your name and email address.
How we use this data: To respond to your request or inquiry, to protect the security of the Site and/or Services, as applicable, and/or to send out promotional materials.
Legal Basis. We process this Personal Data based on performance of a contract when we respond to your inquiry or register you for the beta program. When we process this Personal Data to protect the security of the Site and Services or when we send out promotional materials, we do so based on our legitimate interests to: (i) ensure our Services function properly and safely and (ii) promote our business.
Automatically Collected Data - When you use the Site or Service, we automatically collect information about your computer, including non-Personal Data such as your operating system and browser and device type, and Personal Data such as your IP address. For more information about the cookies and similar technologies we use and how to adjust your preferences, please see the section "Cookies and Similar Technologies" below.
How we use this data. (1) to review usage and operations, including in an aggregated non-specific analytical manner, develop new products or services and improve current content, products, and services; (2) to prevent fraud, protect the security of our Service, and address any problems with the Service; and (3) for visitors to the Site, to provide you with promotional materials.
Legal Basis: We process this Personal Data for our legitimate interests to develop and improve our products and services, review usage, perform analytics, prevent fraud, for our recordkeeping and protection of our legal rights and to market our own products and services. Additional information regarding direct marketing is provided below.
2. Additional Uses.
Statistical Information and Analytics. We and/or our service providers use analytics tools, including "Google Analytics" to collect and analyze information about the use of the Site and/or Service, such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our Site and Service, understand trends and customer needs and consider new products and services, and tailor existing products and services to customer desires. You can find more information about how Google collects information and how you can control such use at https://policies.google.com/technologies/partner-sites.
Direct Marketing. As described above, we may use Personal Data to let you know about our products and services that we believe will be of interest to you. In all cases, we will respect your preferences for how you would like us to manage marketing activity with respect to you. To protect privacy rights and to ensure you have control over how we manage marketing with you:
We will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you.
You can ask us to stop sending email marketing by following the "unsubscribe" link you will find on all the email marketing messages we send you. Alternatively, you can contact us at support@ply.io.
You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser as explained below. If our marketing activities are based upon your consent, you may withdraw this consent at any time.
We recommend you routinely review the privacy notices and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.
3. Sharing the Personal Data We Collect.
We share your information, including Personal Data, as follows:
Affiliates. We share information, including your Personal Data, with our affiliated companies, Ply Labs Inc., where this is necessary to provide you with our products and Service, and for the purpose of management of our business.
Company and Team Members. We share information, including your Personal Data, with the Company and other team members associated with the Company with which your account is associated, where this is necessary to provide you and the applicable Company with our products and Service.
Service Providers, and Subcontractors. We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers and subcontractors, who have agreed to confidentiality restrictions and who use such information solely on our behalf in order to: (1) help us provide you with the Service; (2) aid in their understanding of our users and how they are using our Site and Service; (3) for the purpose of direct marketing (see above for more details).
Such service providers and subcontractors provide us with IT and system administration services, data backup, data enrichment, security, and storage services, data analysis and help us serve advertisements and provide other marketing services.
Data Controllers. We also share your personal data with certain data controllers, who act as independent, separate controllers of your personal data. For further details regarding our arrangement with such controllers, please contact us at support@ply.io or contact the relevant controller per the below.
Business Transfers. Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation). In such case, your Personal Data shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure. We may share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party's rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.
Legal Uses. We may use your Personal Data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.
Advertisers. When you click on an ad, whether or not it's on our Site, the relevant advertiser will be alerted that someone has visited the page on which the relevant advertisement was displayed, and may be able to identify that it was you by using certain mechanisms, like cookies. Advertisers are able to combine the Personal Data they collect independently with the Personal Data we share.
4. International Transfer.
We use subcontractors and service providers and have affiliates who are located in countries other than your own, such as the US and send them information we receive (including Personal Data). We conduct such international transfers for the purposes described above. We will ensure that these third parties will be subject to written agreements ensuring the same level of privacy and data protection as set forth in this Privacy Notice, including appropriate remedies in the event of the violation of your data protection rights in such third country.
Whenever we transfer your Personal Data to third parties based outside of the European Economic Area ("EEA") and when required under applicable law, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.
Where we use certain service providers not located in countries with an adequate level of protection as determined by the European Commission, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in the EEA.
Please contact us at support@ply.io if you would like further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.
5. Security
We have implemented and maintain appropriate technical and organization security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to Personal Data appropriate to the nature of such data. The measures we take include:
Safeguards – The physical, electronic, and procedural safeguards we employ to protect your Personal Data include secure servers, firewalls, antivirus, and SSL encryption of data.
Access Control – We dedicate efforts for a proper management of system entries and limit access only to authorized personnel on a need to know basis of least privilege rules, review permissions quarterly, and revoke access immediately after employee termination.
Internal Policies – We maintain and regularly review and update our privacy related and information security policies.
Personnel – We require new employees to sign non-disclosure agreements according to applicable law and industry customary practice.
Encryption – We encrypt the data in transit using secure TLS protocols.
Database Backup – Our databases are backed up on a periodic basis for certain data and are verified regularly. Backups are encrypted and stored within the production environment to preserve their confidentiality and integrity, are tested regularly to ensure availability, and are accessible only by authorized personnel.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
6. Your Rights - How to Access and Limit Our Use of Certain Personal Data.
Subject to applicable law and certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to the Personal Data that we hold about you, as detailed below. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information and/or comply with any of your requests, as detailed below. To submit a request to exercise any of your rights, please contact us at support@ply.io.
Right of Access. You have a right to know what Personal Data we collect about you and, in some cases, to have such Personal Data communicated to you. Please note that we may not be able to provide you with all the information you request, and, in such case, we will endeavor to explain to you why.
Right to Data Portability. If the processing is based on your consent or performance of a contract with you and processing is being carried out by automated means, you may be entitled to (request that we) provide you or another party with a copy of the Personal Data you provided to us in a structured, commonly-used, and machine-readable format.
Right to Correct Personal Data. Subject to the limitations in applicable law, you may request that we update, complete, correct or delete inaccurate, incomplete, or outdated Personal Data.
Deletion of Personal Data ("Right to Be Forgotten"). You may have a right to request that we delete your Personal Data if either: (i) it is no longer needed for the purpose for which it was collected, (ii) our processing was based on your consent and you have withdrawn your consent, (iii) you have successfully exercised your Right to Object (see below), (iv) processing was unlawful, or (v) we are required to erase it for compliance with a legal obligation. We cannot restore information once it has been deleted. Please note that to ensure that we do not collect any further Personal Data, you should terminate your account with us, delete the Ply browser extension, and clear our cookies from any device where you have used our Service. We may retain certain Personal Data (including following your request to delete) for audit and record-keeping purposes, or as otherwise permitted and/or required under applicable law.
Right to Restrict Processing. If you are an EU Individual, you can ask us to limit the processing of your Personal Data if either: (i) you have contested its accuracy and wish us to limit processing until this is verified; (ii) the processing is unlawful, but you do not wish us to erase the Personal Data; (iii) it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise, or defend of a legal claim; (iv) you have exercised your Right to Object (below) and we are in the process of verifying our legitimate grounds for processing. We may continue to use your Personal Data after a restriction request under certain circumstances.
Direct Marketing Opt Out. You can change your mind at any time about your election to receive marketing communications from us and/or having your Personal Data processed for direct marketing purposes. If you do, please notify us by contacting us at support@ply.io. We will process your request as soon as reasonably possible, however it may take a few days for us to update our records before any opt out is effective.
Right to Object. If you are an EU Individual, you can object to any processing of your Personal Data which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Withdrawal of Consent. You may withdraw your consent in connection with any processing of your Personal Data based on a previously granted consent. This will not affect the lawfulness of any processing prior to such withdrawal.
Right to Lodge a Complaint with Your Local Supervisory Authority. If you are an EU Individual, you may have the right to submit a complaint to the relevant supervisory data protection authority if you have any concerns about how we are processing your Personal Data, though we ask that as a courtesy you please attempt to resolve any issues with us first.
7. Data Retention.
Subject to applicable law, we retain Personal Data as necessary for the purposes set forth above. We may delete information from our systems without notice to you once we deem it is no longer necessary for these purposes. Retention by any of our processors may vary in accordance with the processor's retention policy.
In some circumstances, we may store your Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, audit, accounting requirements and so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data, and whether those purposes can be achieved through other means, as well as applicable legal requirements.
Please contact us at support@ply.io if you would like details regarding the retention periods for different types of your Personal Data.
8. Cookies and Similar Technologies.
We use cookies and similar technologies for a number of reasons, including to help personalize your experience and to personalize the ads we serve you. Third parties through which we provide the Service and/or our business partners may be placing and reading cookies on your browser or using web beacons to collect information in the course of advertising being served on different websites. When visiting this Site, you shall be notified of the use of and placement of cookies and other similar technologies on your device as specified herein.
What are Cookies? A cookie is a small piece of text that is sent to a user's browser or device. The browser provides this piece of text to the device of the originating user when this user returns.
A "session cookie" is temporary and will remain on your device until you leave the Site.
A "persistent" cookie may be used to help save your settings and customizations across visits. It will remain on your device until you delete it.
First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.
We may use the terms "cookies" to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above, such as web beacons or "pixel tags".
How to Adjust Your Preferences. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Service may not function properly when cookies are disabled or removed. For example, if you delete cookies that store your account information or preferences, you will be required to input these each time you visit.
By changing your device settings, you can prevent your device's ad identifier being used for interest-based advertising, or you can reset your device's ad identifier. Typically, you can find the ad identifier settings under "privacy" or "ads" in your device's settings, although settings may vary from device to device. Adjusting your preferences as described in this section herein does not mean you will no longer receive advertisements, it only means the advertisements that you do see will be less relevant to your interests.
9. Third-Party Applications and Services.
All use of third-party applications or services is at your own risk and subject to such third party's terms and privacy policies.
10. Communications.
We reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications, you may cancel your account.
11. Children.
We do not knowingly collect Personal Data from children under the age of sixteen (16). In the event that you become aware that an individual under the age of sixteen (16) has enrolled without parental permission, please advise us immediately.
12. Changes to the Privacy Notice.
We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our Site or via email.
13. Comments and Questions.
If you have any comments or questions about this Privacy Notice or if you wish to exercise any of your legal rights as set out herein, please contact us at support@ply.io.
Last updated: May 2023
Last updated
